Privacy and data handling

Your partner files stay yours.

DTO Flow handles your files to provide the recurring exchanges you configure. You choose the feeds, access permissions and delivery destinations.

Clear responsibilities

Know how your files are handled.

Our privacy notice explains how we handle personal data. Our customer terms set out each party's responsibilities and include the data-processing schedule.

Keep purpose visible

Accounts support access, files support the agreed exchange, and activity explains what happened.

Keep validation consistent

Approved rules decide the result for structured Excel and CSV data, giving teams a clear and repeatable basis for correction.

Share through controlled paths

Authorized portal, download, and API paths protect file access, while webhook and email notify the intended recipients.

Your files and your choices

Understand ownership, access and processing.

Use a recurring partner exchange with clear responsibilities for the data involved.

You retain ownership

You retain ownership of your files and data. Our permission to process them is limited to providing and securing the service and following lawful instructions.

You choose access and destinations

You decide who can access each feed and where accepted files are delivered. We handle personal data in customer files and exchange records on your instructions as processor or subprocessor.

No uploaded files sent to AI

We do not currently send uploaded files to AI providers or use them to train AI models. Configured rules determine supported Excel and CSV validation results.

Return and deletion through support

An authorized customer representative can contact support to arrange workspace closure, return or deletion under the customer terms. Cancelling a subscription does not itself delete workspace data.

Clear handling in daily work

Privacy that stays connected to practical product controls.

The product experience shows how information stays tied to access, a recurring feed, and the work teams need to complete.

Private file access

Partner files are reached through authorized product paths.

Feed and period context

A file is understood as part of a specific recurring exchange.

Focused validation

Approved rules evaluate the agreed spreadsheet fields and values consistently.

Core hosting in the EU

Microsoft Azure EU regions host core partner-file storage and application processing. The privacy notice explains provider exceptions and international-transfer safeguards.

Plan with confidence

Build data handling around a real partner exchange.

Start with the files, people, connected systems, and business history involved in the work.

  • Identify the personal, commercial, and operational information contained in each expected file.
  • Confirm which internal users, partners, and connected systems need access to each feed.
  • Bring regional, lifecycle, contracting, or procurement requirements into the rollout plan.

Buyer questions

Understand the data before rollout.

What information does DTO Flow need for a partner exchange?

DTO Flow uses account and organization details for access, submitted files for the agreed exchange, and activity information to show status, history, notifications, and handoffs.

Where is core partner-file and exchange data handled?

Core partner-file storage and application processing run in Microsoft Azure regions within the European Union. Provider support and certain supporting services may involve processing outside the EEA under applicable transfer safeguards. See the privacy notice for details.

Are uploaded files used by AI?

We do not currently send uploaded files to AI providers or use them to train AI models. Configured deterministic rules check supported Excel and CSV content and determine validation results.

Where can we discuss privacy or contracting requirements?

Contact us with the privacy, contracting, or procurement requirements relevant to your organization and partner-file workflow.

A focused workflow

Keep partner-file data purposeful, controlled, and understandable.

Start with one recurring exchange or ask us to review the data-handling questions that matter to your organization.